Charged but no service
<p>Hello</p> <p>My name is Najma Khan.</p> <p>In December 2014 I app**** to have an ADSL line installed at my house.</p> <p>It was never installed but every month I'm being charged for the service.</p> <p>After complaining at your Sandton & The Glen branches, I received a call from somebody in your East London office. I explained to her what had happened & she promised to arrange for a refund for all the months I was overcharged. The following month a credit was issued & I was reimbursed the overcharged amount. </p> <p>Unfortunately the same nonsense has now reoccur Ed where I'm once again being charged for Smart Home Basic, where you have not even installed it at my house.</p> <p>My number is ********** 426 & it is issued it my name, even though the address reads incorrectly. It should read</p> <p>Mrs Najma Khan </p> <p>206 Starling Street </p> <p>Lenasia South </p> <p>1829</p> <p>I hope this nonsense can be sorted out as soon as possible.</p> <p>Thank you</p> <p>Last year in August </p>