Charged 4 times for reconnection in one month

So Telkom forced me to pay for 6 months of not delivering any service to me. Then they force me to pay for a one month cancellation period. My line worked for one week in December and stopped working in Jan. Thought this was due to my cancellation. But no it was not. It is faulty again, they have still not cancelled my line but expects me to pay the entire December, the entire January and to pay R813 for having re-connected my line 4 times in one month. Surely anyone with a reasonable sense of what is right or wrong can see this. But after being on the phone with Telkom Accounts for an hour the ******** Telkom employee can not understand my frustrations and is completely useless. Just makes me wait on the phone. Please can someone with brains / understanding of what is ethical and not contact me and sort out this mess Telkom has made. I can not possibly be expected to pay the entire December nor the entire Jan nor for being re-connected 4 times in one month ... especially since the service I am expected to pay for was yet again not provided by Telkom