JH
Jaques H

1 reviews | Active since Mar 2009

11 Feb 2015, 11:37

Chaos in my billing,after upgrading from 2 to 4meg

R126.91 - DSL Faster 25 Jan 15 - 08 Feb 15 <br> R87.44 - Telkom Evening W/Ender Plan 25 Jan 15 - 08 Feb 15 <br> R262.28 - DSL Faster 09 Feb 15 - 08 Mar 15 <br> R180.70 - Telkom Evening W/Ender Plan 09 Feb 15 - 08 Mar 15 <br> R70.67 CR - Your Telephone Line 25 Jan 15 - 08 Feb 15 <br> R70.04 CR - DSL Fast 25 Jan 15 - 08 Feb 15 R70.04 CR<br> R4.18 CR - Closer CallCatcher 25 Jan 15 - 08 Feb 15 R4.18 CR<br> R12.59 CR - Telkom Evening W/Ender Plan 25 Jan 15 - 08 Feb 15 R12.59 CR<br> R97.11 - Home uncap adv 28 Jan 15 - 08 Feb 15 R97.11<br> R71.28 CR - Home uncap basic 29 Jan 15 - 08 Feb 15<br> R250.88 - Home uncap adv 09 Feb 15 - 08 Mar 15 <br> VAT @ 14% R108.72<br> Total (Charges for Feb) R885.28<br> <br> this is for a uncapped 4meg line for one months service. and the debit came off January, and now they are charging me again. they are double billing me.<br> i want this sorted out today.

0
Replies (1)
Telkom
Telkom's reply11 Feb 2015, 13:05
Official
Hello jaak123,

We sincerely apologise for the inconvenience.

Your query is now with one of our Billing specialists for further assistance and feedback will follow.

Your reference number is SM87773.

Regards,
Didi Guma
Telkom Social Media Team
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