JK
JAUN K
1 reviews | Active since Oct 2015
26 Oct 2015, 10:05
CHANGING MY LIMITS WITHOUT MY PERMISSION
They send me a message stating that they going to change my limits if I am not happy I must reply no .<br> <br> How is that fair ?<br> <br> I went in and signed a contract but they just change it automatically .<br> <br> Now they debited me double the original amount 2 months in a row .
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Telkom's replyOfficial
26 Oct 2015, 10:51Hello MNRJAUNQ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM160950
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM160950
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply26 Oct 2015, 10:51
Official
Hello MNRJAUNQ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM160950
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is SM160950
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***