IM
Innocentia M
1 reviews | Active since Mar 2012
27 Oct 2015, 08:24
Changed the agreement
Dear Hello Peter. Com<br> <br> Kindly note that am sad that I need to repeat the same complain again after you assisted resolving it.Note that after making agreement with Telkom Mobile that my contract must be as agreed it was sorted but it now went back to up normality of billing which i don't understand and makes me suffer as a result. <br> .<br> Kindly assist as I feel am not heard.<br> <br> Kinds Regards<br> Innocentia
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Telkom's replyOfficial
27 Oct 2015, 09:03Hello Karabobo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161345.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161345.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,
Telkom's reply27 Oct 2015, 09:03
Official
Hello Karabobo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161345.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161345.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Best regards,