CHANGED ME FROM ADSL TO LTE NOW HAND ME OVER TO ATTORNEYS WHEN YOU CANT SUPPLY ME WITH A STATIC IP ADDRESS

PLEASE ADVISE WHY AM I HANDED OVER, WHEN THE FAULT WAS ON TELKOM SIDE AND NOT MINE, PLEASE REFER TO THE EMAIL BELOW, IF THERE IS ANY DEFAULT LISTING AGAINST MY COMPANY OR MYSELF, I WILL SUE TELKOM

Subject: Static IP Address

As telephonically discussed, please can you assist.

My offices is situated in Lenasia South, we signed up for a business ADSL Line with a Static IP Address and after a few months Telkom contacted us saying that they are moving us over to LTE, we advised them of the static IP and the lady that we spoke to said that we will still be able to use the static IP Address, after installation of the LTE, we discovered that we have been having endless issues regarding the IP address that keeps changing and we are unable to make calls out as we are using VOIP.

We have spent long hours on the line with Telkom call centre and still no joy, please can you assist us in resolving this as a matter of urgency as I run a Call Centre and my staff are unable to work resulting in loss of income. IF YOU ARE UNABLE TO GIVE ME A STATIC IP ADDRESS, WHY DID YOU CHANGE MY ADSL LINE FOR LTE