CHANGE YOUR MOTTO to TELKOM MAKING YOUR LIFE WORSE

Its been 24 days and 4 reference numbers later, on line chats, emails and calls to the call centre as well as a supposed escalaltion to the COO’s office. My 89 year old mother is without contact outside of her room. Lots of generic responses but no resolution. Call centre constantly off line. Can’t establish whether line has been migrated or out of order. Left hand has no idea what right hand is doing. Constant empty promises. This scenario is unforgiveable and ********. Nobody is prepared to take responsibility or rectify the matter.