RB
Rushdean B
1 reviews | Active since Mar 2013
23 Nov 2015, 10:14
Change product
I received my samsung s6 edge on wednesday that i ordered online. not happy with the size of the phone and would like to change it to the s6 edge plus.<br> Send emails to 'Smangele Ntibane (S)' but does not get any response.<br> It was stipulated that i can return the device within 7 days. i did not use the phone as yet as i want to change it<br> i tried calling 10213 but hold on for 30min with no answer.<br> can someone please assit me
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Telkom's replyOfficial
23 Nov 2015, 11:23Hello Rushdean,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170457.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170457.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,
Telkom's reply23 Nov 2015, 11:23
Official
Hello Rushdean,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170457.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170457.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,