CHANGE OF SERVICE AND GOT CANCELLED INSTEAD.

ON THE 16 JULY I CALLED TELKOM TO ASK FOR A DOWN GRADE FOR MY PHONE ACCOUNT AS I WAS NOT USING IT WHILE I WAS OUT OF THE COUNTRY FOR 4/5 MTHS A YEAR BUT DID NOT WANT TO LOSE MY NUMBER WHICH I HAVE HAD FOR MORE THAT 30 YRS. I WAS ADVISED THAT THE NEW RATE WOULD BE R 165.00 PLUS ALL CALL COSTS.<br> ***.<br> ON 21 JULY OFF A CELL PHONE FOR 48 MINUTES I HELD UNTIL I WAS IN TEARS AND THE MAN FROM TELKOM CALLED ME BACK FROM CAPE. I WAS TOLD MY ACCOUNT WAS SUSPENDED AND MY NUMBER WAS GOING TO BE GIVEN AWAY. AFTER ANOTHER 30 MINS AT TELKOMS EXPENSE I WAS TOLD IT WAS ALL SORTED OUT AND WITH 2 DAYS EVERYTHING WOULD BE BACK TO NORMAL WITH A LINE AT R 165.00. GREAT. SO HAPPY TOLD THE MAN HE WAS A STAR FOR CALMING ME DOWN. ***/A<br> ON THE 24 JULY I GOT THRU TO WENDY IN SALES AFTER TELLING 3 OTHER PEOPLE MY STORY AND I WAS ADVISED THAT SOMEONE WAS BOOKED TO COME OUT ON THE 6TH OF AUGUST TO SET UP MY ADSL LINE?????? REALLY??? WE THEN MANAGED AGREE ON WHAT I WANTED AND WAS TOLD THE NEXT DAY I WOULD HAVE A WORKING TELEPHONE. NOT!<br> ON 28 JULY THEY WERE SORTING IT OUT. ON THE 30TH OF JULY, SARAH WAS GOING TO SORT EVERYTHING OUT AND I WOULD RECIEVE A CALL.....NOTHING YET. SO NOW ?