TP
Tracy P

1 reviews | Active since Apr 2017

18 Apr 2017, 07:48

Change of ownership failure

<p>A change of ownership was completed at the Mall@Reds branch of Telkom on 21 February 2017. The consultant insisted that I pay a closing amount, even though the account was paid up. I was assured that the line rental, ADSL, data, and ALL associations would be terminated within hours. 'Subscription services' are still being charged to my account...</p> <p> </p> <p>On 6 April 2017 I visited the Telkom branch at Forest Hill City Mall to resolve the issue, and the consultant recommended I email ********** No apparent response from this mailbox...</p> <p> </p> <p>How do I cancel ALL subscription / unknown services, and have the true account balance refunded?</p>

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