Certainly! Here's a clear and professional draft of your message that you can send to Telkom or use as a basis for your complaint: Subject: Urgent Assistance Required – Settlement Payment Not Allocated Dear Telkom Customer Service, I am extremely disapp

Certainly! Here's a clear and professional draft of your message that you can send to Telkom or use as a basis for your complaint: Subject: Urgent Assistance Required – Settlement Payment Not Allocated Dear Telkom Customer Service, I am extremely disappointed and frustrated with the service I have received from Telkom Express at Fourways Mall. I have six lines with your company, and I recently paid R12,520 towards my settlement. However, this payment was not allocated to my settlement account, which is unacceptable. This is not the first time I have experienced such issues, and it reflects a lack of accountability and poor service from your team. I expect better support and transparency, and I am urgently requesting someone to hear my concerns and contact me directly to resolve this matter. Please address this issue promptly, as I need my payment correctly allocated and my account updated accordingly.