CEO COMPLAINT- BAD SERVICE NOT TREATING CUSTOMERS FAIRLY

Good day, I have been trying since Oct 2020 to get a paid up letter from Telkom. I sent a detailed email to one of the team leaders who was already aware of my request and after numerous calls to your billing department I am still awaiting some type of assistance and customer support. I have once again contacted your billing department And still nothing has been resolved. I have also sent a complaint via your website. Please note that I will be escalating this further if no response is received again. Regards, Mariam Calvert Service Number: *** Cell: ***