Cellular contract suspended for telkoms own error

I have been on telkom mobiles unlimited contract and pay R1600 per month for a samsung s4 and unlimited limited calls<br> A debit order did not go threw in june for mays payment. I made the said payment of R1682 by eft upon being notified. This was done even though tekiso(call centre manager) advised me to pay R1682.I even received a notification by sms of the amount outstanding which was R1682.<br> <br> Telkom/Nudebt then double debits my account for 1550 and 1800.10 in june. I called them to ask whats going on as I had paid the outstanding amount already and they say that nudebt deals with outstanding accounts they do not have current payment details. Get this, the call centre agent tells me to cancel the debit orders at the bank! So I went to the bank and cancelled the 2 debits orders. Please remember that Nudebt debited my account twice. This is highly ******** as the amounts were not due owing and payable on the date that they debited my account. It should have only been debited at the end of the month. Now they suspend my account because they couldnt trace payment that was made in july.I was forced to diclose my private bank account to them to evidence payment .still disconnected