NM
Noni M
1 reviews | Active since Oct 2017
05 Oct 2017, 22:18
Cellular Contract Declined .
I app**** for a cellular contract with Telkom fourways crossing, they didn't have the device in store. I was told that my application is approved , I just have to be patient for a few days because they didn't have the phone and had to get it from Pretoria which I did .
On the 10th day when I was supposed to be getting the phone, they call me and tell me that My application had been denied due to a poor credit profile. I waited for this long just to be rejected , the consultant **** to me and told me that everything was okay!
I dont understand how they conduct their credit assessment, I've never been declined before , I have one cellular acc , one fully paid up retail account .
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
13 Oct 2017, 11:29Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply13 Oct 2017, 11:29
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
30 Oct 2017, 11:31Hi noni-maguma,
Thank you for allowing us the opportunity to assist further on your query.
Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Nomasonto
Telkom Social Media Team
Best regards,
Telkom's reply30 Oct 2017, 11:31
Official
Hi noni-maguma,
Thank you for allowing us the opportunity to assist further on your query.
Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Nomasonto
Telkom Social Media Team
Best regards,