Cellphone suspended,payment was made 18 days ago

Good day <br> <br> I would like to convey my utter disgust in the service i have been receiving from Telkom Mobile.<br> On the 30th September my debit order was dishonoured because money my husband transferred only reflected the 01st October. Before 10:00 am on the 1st October I called the call centre to explain what happened, they gave me banking details and reference numbers and i processed the payment immediately. last week i received msgs that i did not pay, I called them to explain and they could see the payment reflecting,.I spoke to managers Sihle and Sydney and they promised to send mails to the collection dept to have my acc corrected because i do NOT OWE ANYTHING!!! , now my husbands number 081334**** has been suspended. He uses his cell for work and cannot continue because of this f*ck up. this mess really need to be sorted. I am holding on 20 mins now to get this sorted out, after ive aready spent more than 2 hours on the phone with the call centre. I will take all 3 my contracts to Cell C, surely they will appreciate my R3k I pay a month.