Cellphone - non delivery

<p>I took out a contract on the 24/4/2016, LG G4 STYLUS. I was issued with a new sim card which was suppused to replace my existing pay as you go, and be effective after 24 hours. However, that was not the case, it never activated until I went back to the store, a couple of days later, where it got activated. At that point in time I was still using my old phone which uses the normal sim card , since the new (micro) sim was in the new phone (LG 4G STYLUS). Therefter, I could install the now active (micro) sim card into the new phone and up on the screen there was a problem. I took the back to the store and it was taken in and be replaced with the new one.<br />I had been going to your store several times, to check up on the phone, since it was ordered and only waiting for the stock to arrive but no luck. To my surpise, after a month on waiting, I got a message from the store that the phone was booked in for repairs, becasuse it was damaged and I have to pay R188.00.</p> <p>I am now going into the second month without a phone which they have already deducted the monthly fee for the device last month.</p> <p>Neo</p>