1 reviews | Active since Sept 2012
CELLPHONE CONTRACT DEAL NOT GIVEN
<p>Good day,</p> <p> </p> <p>I have frequently visited the Telkom Website keeping an eye on their Cellphone Contract Deals</p> <p>Every time I have been there, I noticed a particular Cellphone viz Samsung Galaxy Core Prime. After a few months, I decided to take this phone due to its budget price. I advised the Manager via email that I would like to take up 3 contracts for R99 each</p> <p>He responded and now says that this device is out of stocks and has been out of stocks for a while and that they would not be getting stocks again. Surely if a device is out of stocks, the website should be updated at least within a week? Why is Telkom misleading the consumers and keeping devices put of stocks on the website deals?</p> <p>Further he stated that all deals are subject to availability. Where on the website does it state this as I have search and did not find it. I am sure Telkom has hidden this clause somewhere but I is it not easy enough for all consumers to see.</p> <p>This is clearly Telkom fault for advertising devices that were out of stocks for a considerable period of time and not updating their website.</p> <p>Hence whether Telkom has to go and buy that particular device x 3 and give the deal to me or give me a higher priced Cellphone x 3 for the same price of R99each, its Telkom choice</p> <p>I will not accept negative feedback</p> <p> </p> <p>Regards</p> <p>Pravesh</p> <p> </p>
Still no one has assisted me. Does it take so long for youll to provide feedback?
Still no one has assisted me. Does it take so long for youll to provide feedback?
When do you'll plan on calling me?
When do you'll plan on calling me?
Telkom now says they have stock. and said i have to apply for one line and wait 48 hours for confirmation. Without any confirmation, monies was debited from my account, now the sales consultatn refuses to call me. i have called telkom many times and left messages and email sent emails but with no joy. i actually required 3 contract which i did state initially. TELKOM NEEDS TO CATCH A WAKE UP. VERY POOR SERVICE.
Telkom now says they have stock. and said i have to apply for one line and wait 48 hours for confirmation. Without any confirmation, monies was debited from my account, now the sales consultatn refuses to call me. i have called telkom many times and left messages and email sent emails but with no joy. i actually required 3 contract which i did state initially. TELKOM NEEDS TO CATCH A WAKE UP. VERY POOR SERVICE.
