Cellphone Contract Cancellation

<p>I have been trying to cancel a contract with Telkom since October 2016, the 21st. I've explained to them that their sister company had agent sell me a YF phone instead of a WI-FI gadget as I had explained. Mondo, -the sister company refused to cancel and said I must approach Telkom directly.</p> <p> </p> <p>I contacted them immediately thereafter and they still have not attempted to cancel this contract or give me any feedback. I filled out a cancellation form and there was no cancelation. I have gone to their Northgate branch, the manager showed me all the emails he sent to the cancelation department, still no cancelation. I've had ABSA Law For All follow up on the case still no cancelation. I hope that this post gets some attention. </p>