cellphone contract

<p>open a cellphone contract @maponya assisted by ANNA she did an open line which i advised her to use the number that was on prepaid to be on contract she advise it will be done in 24 hours which was not done , drove back to maponya the following day. i just need to pay r199 only that was in jan 2017 n debit on the 25 th every month. feb invoice pay r750. went back drove back to maponya the closed the open line. 25th of feb no debit from telkom. i was advised I’m owing r550.00 . called the call centre was advised on the 13/03/2017 my complain was escalated i haven’t had any feedback . logged to cancel my contract no feedback. called today again spoke to mbali in the call centre she said the is nothing she can do at the call centre requested to speak to a manager i have been holding for the manager from 12.00 till now it has been an hour mbali gave me her mananger email address Brenda Tshikhudo wrote her an email....: I HAVE BEEN HLODING FOR 45 MIN NOW ARE YOU GONNA COME TO ANSWER MY CALL .</p> <p>her responses</p> <p>Good day</p> <p> </p> <p>Please not that as you were advised that I am on another escalation, you can continue to wait or I will call you back when I am done.</p> <p> </p> <p>Ndo livhuwa</p> <p> </p> <p>IS ALMOST MONTH END FROM WHICH AMOUNT ARE YOU GONNA DEBIT FROM?</p> <p> CANCEL MY CONTRACT I DO NOT NEED THIS SH*T ANT MORE.</p> <p> </p> <p>MBALI LEFT ME ON HOLD FOR AN HOUR NOW MY CALL WAS DROPPED . I WILL CAN AGAIN</p> <p> </p> <p> </p>