Cellphone contract

<p>I have a problem with my Hawau P8 phone since I took out the contract last year about Feb 2015 . The Telkom contract was a real stress to me. From day one I took ot the contract at Telkom branch Main street and the manager at that branch did not want to assist.</p> <p>I then took my phone to the Telkom branch at Southgate Mall where I was assisted by a technician Mpho who really assisted me well. That was in Feb 2015 I took the phone in . He changed the sim card thought it was faulty gave the phone back to me . I then again had the phone for only a few days I could not receive calls or even make calls.</p> <p>Took the phone back again to Mhpo he than change the sim again by putting in his sim called the nr and still could not receive call. He than booked the phone in for repairs . After a month about the got the phone now could only get Whats up and emails. I went back again and ask to speak to the manager Alletta Clark I send her emails and corresponded with her with no pleasure phone still giving problems. Took the phone back again this year in Feb 2016 explain myself again the same problems like before Mpho the Technician again booked the phone in for repairs and again liased with Alletta Clark the manager and finally after a month in May 2016 got the phone again same problems.</p> <p>Complained again nothing was done. July 2016 we send the phone back again nothing was done I had the same problems. In September 2016 I took the phone back again because I still pay the contract and never had joy out of the phone. I was helped by a lady at the counter Gabi or Gabu very helpful again book the phone in I asked her she is now know our faces at Telkom and our problem with the phone can she ask Telkom I want a new cell phone she done so. I was notified in September to collect my phone to my suprice the phone was repaired again. I aked again to speak to Alletta Clark and as usual she was on a conference call again.</p> <p>I left the phone at Telkom I need your help now. We refuse to take the repaired Hawau P8 we want a new phone. </p>