1 reviews | Active since Jul 2016

12 Jul 2016, 21:47

cellphone contract

<p>I am utterly disgusted by the way Telkom sand ton city representatives Regan and Mosa have been treating me. I signed up for a contract phone two weeks ago and have called daily to find out if my phone is there, but Musa told me that he is on lunch and wouldn't be able to assist me and when I asked to speak to Regan he gave me an attitude and said he was on lunch. So I got through to Regan two days later of which I asked him why he hasn't kept me in informed and he told me that he was busy. But I had managed to call everyday on my busy schedule. I regret going to Telkom in sandton city and no one is assisting me there. I still don't have a phone. Is this customer service. I don't even want that phone anymore that I was looking forward too getting. That I will be paying for after the disgusting service. I hope people get to read this and not go there. Just shut it down. </p>

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Replies (2)
Telkom
Telkom's reply13 Jul 2016, 10:47
Official

Hi marc-anthony-dlamini

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Best regards,

's update14 Jul 2016, 04:05
Reviewer Update

Please tell me how this is fair to me Luleka.

What am I supposed to do really. Why are your employees treating me like this. I am not ur preferred customer. Is this how telkom teachers employees On how to treat customers. This is wrong.