Cellphone contract

I visited the Greenstone Mall store on Sunday 4 October with the aim of taking out a contract. I had a copy of all my necessary documents (pays lip, bank statement etc). The Sales lady was very unfriendly but in any event I completed the necessary form. I was told I would hear back within 72 hours if my application was successful. Still haven't heard back. The entire customer experience is so poor that I am now in doubt about joining Telekom mobile.<br> <br> I then went to your online store and spoke to a consultant who told me she would give me the number of the store so that I could call to follow up? Why on earth should I follow up? Does Telkom not want the business? I was also given a email address to send a complaint to...the email was returned as undelivered because the email address does not exist. <br> <br> Disappointed and annoyed!