PP
Patrick P
1 reviews | Active since Sept 2015
08 Sept 2015, 10:09
Cellphone Cancellation
I have requeted in writing on 23 June 2015 through Telkom application for the cancellation of my contract which originally expired in May 2015. To date Telkom i refusing to cancell my contract and they are continuing to deduct the montly subscription of R 1500.00 from my account even after the origional contract is expired.
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Telkom's replyOfficial
10 Sept 2015, 00:05Hello takalani phaswan,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply10 Sept 2015, 00:05
Official
Hello takalani phaswan,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary
Telkom Social Media Team
Best regards,