YB
Yanga B
1 reviews | Active since Aug 2014
19 Jun 2015, 09:17
Cell Phones suspended but payments are made
I have spoken to 5 agents already about my line being suspended. Since April 2015 I have been calling their call centre and nothing is done about it.<br> <br> I have attached proofs of my payments and every single Telkom agent says problem escalated to their managers my lines are still not active.<br> <br> I am disgusted with Telkom and their call center agents! No one seems to know how to attach proofs of payments to their system as all of them ask me the same damn info I email them every single time! <br> <br> This network and its people are useless I can not wait for my contracts to expire!!!!
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Replies (1)Telkom's replyOfficial
19 Jun 2015, 10:17Hello YBalfour,
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply19 Jun 2015, 10:17
Official
Hello YBalfour,
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
