Cell phone disaster

<p>On 24 Dec I signed a cell phone contract with Telkom Walmer Park, PE. We were told that the phone would be available in mid-Jan. After visiting the branch on numerous occasions to enquire about the phone, and being promised by the staff that it would be arriving soon, I went in today to be told that the phones had arrived but would not be given to the 60 people that had ordered at the quoted price as the price had gone up. We would have to pay an additional R50 per month for the phone. Is this the manner in which Telkom treats its customers?</p>