Cell phone cracked DURING repair.

It is 3 MONTHS now without my cell phone, which got the display cracked DURING repair.<br> By now, everybody knows that the phone got damaged AFTER I left it at the store. It's been proved! But nobody is being responsible for the damage.<br> Plus, someone tried to change reports, as there are different versions from different dates on the system!! Thank god, I've kept the original document...<br> Last time I heard from Telkom, they still wanted me to pay R 2,010 for the phone to be repaired. Or R 188 to have it back - which I've done the first time, to be sure that the phone was NOT as it was when it was booked in the first time.<br> Now, I've been paying for a service - and a phone - that I am not allowed to use. <br> I think I am a victim of a breach of contract and intend to act accordingly.<br> There's a limit for everything!