ML
Mireille L
1 reviews | Active since Jan 2016
23 Jan 2016, 12:01
cell number change
AFTER PHONING TELKOM TO ADD FREE LANDLINE NO ON MY CONTRACT MY CELL NUMBER CHANGED. SINCE 5 DEC 15 I HAVE BEEN COMMUNICATING WITH TELKOM REGARDING THIS TO GET MY OLD NUMBER BACK. AFTER THE LAST COMMUNICATION IN THE SOMERSET MALL BRANCH I WAS TOLD THE PROBLEM WILL BE SORTED OUT AND NOTHING HAS HAPPENED SINCE THEN. MY CELL C NUMBER THAT I PORTED MORE THAN TWO YEARS AGO TO TELKOM IS NOW BACK WITH CELL C.
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Telkom's replyOfficial
23 Jan 2016, 13:01Hello Fanie777Ober,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile technical department and feedback will follow.
Your reference number is SM191707
Regards,
Hilary
Telkom Social Media team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile technical department and feedback will follow.
Your reference number is SM191707
Regards,
Hilary
Telkom Social Media team
Best regards,
Telkom's reply23 Jan 2016, 13:01
Official
Hello Fanie777Ober,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile technical department and feedback will follow.
Your reference number is SM191707
Regards,
Hilary
Telkom Social Media team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile technical department and feedback will follow.
Your reference number is SM191707
Regards,
Hilary
Telkom Social Media team
Best regards,