AM
Anthony M
1 reviews | Active since Jun 2015
16 Nov 2015, 10:46
Cell C's buyout option is looking very appealing
Went to Brooklyn Mall branch on Friday, the 13/11/2015 to upgrade to your 50GB on LTE-A. Was informed by one of your young male consultants that I can ONLY upgrade on the 15/11/2015 but Brooklyn Mall branch has no stock of the hardware, anyway. So, on Saturday the 14/11/2015 I visited Telkom Direct in Menlyn Shopping Centre. There the consultant couldn't help me because my existing contract is a 36-month contract and your \system"would not allow an upgrade so soon. Then I considered Cell C's buyout promotion where Cell C will buyout the Telkom contract (up to R10"
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Telkom's replyOfficial
16 Nov 2015, 12:18Hello AnthonyMi1968,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168134 .
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168134 .
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply16 Nov 2015, 12:18
Official
Hello AnthonyMi1968,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168134 .
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168134 .
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team