1 reviews | Active since Jul 2016
CATCH A WAKEUP!
Account *** Catch a wakeup.
You falsely allege that I owe you for service and that my service may be terminated. The latter happened, either planned or as a result of your pathetic service during early January ’23.
Check my 25+ years record... my balance was always in credit. I am in possession of the physical statements. However, your service deteriorated to such an extent that I had difficulty earning earning an income.
I have record of all my sms' reporting faults, sometimes every second day since mid/late 2022. Also your sms replies to my reports, acknowledging receipt. A cable somewhere near my home was frequently ******, infrastructure in Busbuckridge were vandalised daily and much more.
On two occasions technicians arrived at my property unannounced and I had to travel in excess of 230 Km at my expense on each occasion to give them access to test for location of fault. It would be up for less than 12 hours before I needed to report again after being off for days. Peter and the other technician kept on reporting that infrastructure in Bushbuckridge was continuously vandalised.
When I discussed the effect of this poor service and the negative effect on me earning an income with the other technician, he undertook to arrange disconnection of service which was done as I had no access, THUS, THE LINE HAS NOT BEEN WORKING SINCE EARLY JAN 23.
On 27 Jan 2023 I paid the last R121 you alleged I owed you for pathetic service. Since a few weeks earlier my line was dead and I had already moved to another reliable service provider.
ONCE AGAIN, PLEASE CATCH A WAKE UP STOP HARASSING/THREATENING ME. Get your house/records in order and sort out your mess.
