1 reviews | Active since Aug 2011
Cash paid, Cell Phone Blacklisted by telkom.
Dear Telkom.<br> <br> I am writing you on here because I am in a very disappointing situation at the moment. <br> <br> I have purchased 2 Cellular devices from Cell Mate CC in Durban. the first one was purchased on the 29th of june 2015, the other was purchased on the 4th of July 2015. <br> <br> The cellular device I purchased on the 29th of June was blacklisted by you on Friday the 14Th of August.<br> <br> Now I am in fear that that my second device I purchased is going to follow shortly.<br> Please contact me as soon as possible.<br> <br> I have spoken to Vodacom and the CEO's office regarding this matter and they informed me to deal directly with Telkom as the device was blacklisted as **********. <br> <br> I have supplementing documentation to proof purchase and also went to the police station to give an affidavit. <br> <br> Please contact me as soon as you can, I would really like a resolution to this situation I find myself in now.<br> <br> Your assistance in this matter will be greatly appreciated. I will supply you with detailed information once you contact me.<br> <br> Please pick up my account from my telkom land line number that I will leave in the contact details and contact me please.<br> <br> <br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135905.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135905.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
