Case:***9 ID:***

hi, Telkom

i highly and frustrated as i have not received my refund as i've been speaking to an *********** manager and his staff who lies in confidence and assures me that every will be and it's attended, few weeks later after been promised my refund will be refund in 48hours till today it's till 48hours according to them. today i call in and i am advised that they have used it to credit for the month of february. like who the **** died and gave the right to do that can i please have my refund today please i dont need a call of apology i just need my refund cause clearly people who are employed to do the job are busy swallowing their saliva instead of refunding.

Angry Regards Antony