Case pending since last year still not resolved

<p>I lodge a complaint here on hello Peter after having exhausted my means to get atention from telkom. Noleen responded with the following case number A ********** 9 but the issue still was not resolved. Diketso finally responded but nothing happened. Luana also responded after I have made a follow up. Lindani did the same but all failled to resolve my issue. I called on the 8th of Feb I spoke with Noluthando to cut it short I asked to speak with the supervisour who was busy on another line. I was told because he/she was busy they will ask Phumelele Phungula (to be specific) to call me back. Till this day I never hard from Phumelele. I called again I was told they had removed the cancellation fee which they had charged me with out notifying me. I was told to pay R890 for the months they failled to supply me with data. I agreed on condition they will give me back my data for the moths they carged me with the router they decided to cancel without communicating . I was told they will reinstate the services. I paid that on the 8th of February. Till this day no data, router still disabled. I went to their shops but they cant assist. I spoke to Thulile on the 10th /2/2017 who promised the billing department will contact me so they can reistate my services and give be back my data. Till today the router is still disabled. The worse part Cythia who is in Benoni from their billing departmenbt she does not respond to my emails. I have tried several times. TELKOM HAS NO 1 BAD SERVICE IN THE ENTIRE UNIVERSE. Any advice people. I am ****** and I am tired of telkom. I am a victim. </p>