CASE NUMBER215/63754 / SOCIAL MEDIA CASE NUMBER AI***

I reported my case number ********** 4 on hello peter on the 13/11 received correspondence from Bronwyn on the 15/11 and since then no response. See below the response that i received from Bronwyn who is part of the SOCIAL MEDIA TEAM, looks like all the departments at Telkom are clueless. No one even bother to follow up with a telephone call such bad customer service.

Official private business reply

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI **********

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn