JC
Jay C
1 reviews | Active since Sept 2009
18 Apr 2016, 14:41
Case number Telkom ***1 - original case178003
Case number Telkom ***1 <br> - original case***5 closed without resolve<br> <br> We started a case in February case***5<br> This case was closed without anyone contacting us.<br> <br> In short we migrated x2 numbers in 2015 and never received new routers - however we are still billed for devices. Case***5 was apparently just closed without ever getting back to us.<br> <br> We subsequently opened another case ***1 - but still not having any luck.<br> <br> Please contact us on [Email Removed]
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
18 Apr 2016, 15:45Hello angelMOJO,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Telkom's reply18 Apr 2016, 15:45
Official
Hello angelMOJO,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
JC
Jay C's updateReviewer Update
05 May 2016, 09:01Still not getting any joy on this? Got email stating escelated but nothing else??
JC
Jay C's update05 May 2016, 09:01
Reviewer Update
Still not getting any joy on this? Got email stating escelated but nothing else??
JC
Jay C's updateReviewer Update
06 May 2016, 10:29Still no response??
JC
Jay C's update06 May 2016, 10:29
Reviewer Update
Still no response??
JC
Jay C's updateReviewer Update
10 May 2016, 11:33Getting Zero reponse
JC
Jay C's update10 May 2016, 11:33
Reviewer Update
Getting Zero reponse