Case Number ***7 - No Response

Please supply feedback on case number ***7, We once had good reception on our mobile internet device. We are currently unable to connect and this has a direct influence on our business. The battery on the mobile device has also failed in the meanwhile with no replacements available which forced us to purchase a new device. It is absolute disgrace that such a large \company"delivers such a service and product. Do you not have a department that ensures that replacement items such as batteries are available for hardware you sell?<br> Please forward this complaint to upper management as it seems the call centre agents are instructed to send clients in circles. """