Case not resolved

Item: Telkom
Rating: 1
Author: Joel M

Telkom has not been able to explain to how my night surfer was not utilised, instead of my all time data, I logged a case, but was closed without the being resolved.

Helpful (0)

Replies (2)

Telkom's replyOfficial

12 Feb 2018, 13:25

Good day joel-mingas-mathope,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom's reply12 Feb 2018, 13:25

Official

Good day joel-mingas-mathope,

Thank you for making contact with us.

Telkom Social Media

Best regards,

Joel M's updateReviewer Update

07 Mar 2018, 09:06

Hi Igsaan, I havent received any communication from telkom yet

Joel M's update07 Mar 2018, 09:06

Reviewer Update

Hi Igsaan, I havent received any communication from telkom yet

Case not resolved

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