BS
BOITUMELOS S
1 reviews | Active since Dec 2010
28 Oct 2015, 09:25
CASE NO ***1
Good day <br> I have logged a case on the 13 this month and upto date the case has not been attended to,i guess the customers service within telkom its always like this they not planning improve,but if you dont make payment they phone you the next day to tell you of a failed payment.<br> they sell products at their stores but never have stock of the products my plea to the company take your customers serious you are losing business to your competitors because of this unacceptable treatment.<br> Telkom you are always failing early this year i wrote a report on hellopeter and it was never attended to as well change you business culture for the better.
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Replies (1)Telkom's replyOfficial
28 Oct 2015, 09:39Hello timdog,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161789.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161789.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Telkom's reply28 Oct 2015, 09:39
Official
Hello timdog,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161789.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161789.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
