JN
Judith N
1 reviews | Active since Dec 2017
06 Dec 2017, 10:30
Case ***5
My number ********** 415 was deleted and is not showing on their systems however it shows on CRDB as telkom mobile number. It has been a month since I logged a query and my case was closed with no assistance. It's like my number never existed and I have evidence that I have been using it as a telkom number for over 2 years. High risk of my number being issued to someone else and it's linked to my online and banking profiles
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Replies (2)
Telkom's replyOfficial
19 Dec 2017, 08:15Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply19 Dec 2017, 08:15
Official
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's replyOfficial
28 Dec 2017, 10:03Hi JNsuntsha,
Thank you for taking our call.
As per our Telephone conversation you advised your number is ported successfully.
We apologize for the incovinience caused.
Regards
Caroline
Telkom Social Media Team.
Best regards,
Telkom's reply28 Dec 2017, 10:03
Official
Hi JNsuntsha,
Thank you for taking our call.
As per our Telephone conversation you advised your number is ported successfully.
We apologize for the incovinience caused.
Regards
Caroline
Telkom Social Media Team.
Best regards,