case ***3 4th attempt to resolve

hello<br> <br> My last complaint being my 3rd, on the 4th March refers. case ***3<br> <br> I rec a response saying sorry we will follow up with our billing team.<br> <br> Today is 24 march - nothing has happened EXCEPT you have AGGAIN taken monies from my account for this mid sold product that has been on query and unresolved for a YEAR!<br> How dare you take my money, i have taken this up with FNB too as this debit was cancelled on 15/5/2015.<br> <br> What more must i do?<br> <br> Maybe you can call me instead of posting a quick response on here to keep your name clean?<br> <br> I will not pay any monies until Telkom have the decency to pay attention to my query.<br> <br> You have handed me over three times to Nudebt, who call me and sms me for money.<br> This is all going against my credit rating which is unacceptable.<br> <br> Nudebt emailed on 14 March to say that my telkom account has been escalated for an account update?<br> Why can't you contact me?<br> <br> <br> Regards<br> <br> Tracey<br>