ID
Ismail D
1 reviews | Active since Jul 2015
07 Aug 2015, 12:14
case: ***0
As per my previous complaint, I was contacted and told that the incorrect billing to my account was to be reversed and the charges credited.<br> <br> However when I received my current months bill, the same Incorrect cancellation fee is present.<br> <br> I am tired of this and once again telkom has not resolved my issue.
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Telkom's replyOfficial
07 Aug 2015, 12:33Hello IDocrat,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM127791
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM127791
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply07 Aug 2015, 12:33
Official
Hello IDocrat,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM127791
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM127791
Regards
Luleka
Telkom Social Media Team
Best regards,