1 reviews | Active since Nov 2011
Capping my ADSL speed
In November last year Telkom decided that I am no longer allowed to have a 4Mbps line at my house and has capped my line to a maximum of 1.4Mbps on a good day.<br> <br> I have had a 4Mbps line in my house for a few years and one day they decided i can no longer have it because i am to far away from the exchange all of a sudden and they basically said that i can no longer have my 4Mbps line back.<br> <br> I am tired of have a 1mbps line i want my 4Mbps line back, i don't care how far the exchange is from the house ( the fact is i have had it before and it was very stable!!!). If i cant get my line back to 4Mbps in my area that means there is something wrong with equipment in my area or Telkom need to upgrade there equipment!<br> <br> Telkom is supposedly promotion fast internet but they dont tell you that they cannot supply you the speed you would like in your area.<br> <br> I have had enough of slow Internet that can barely load a 6YouTube video!<br> <br> Dont send a technician out to come tell me the same things, STOP LIMITING MY SPEED FIRST!!!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127961.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127961.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
