Capped R999pm LTE - Either snail speed or not working at all, an absolute disgrace for what is supposed to be a lightning fast service

<p>Good day Telkom,</p> <p> </p> <p>I've logged call 2 days ago and am still waiting on your technician to contact me in order to resolve issues with your LTE service. I've been on contract for last 11 months and was very happy with your LTE service initially but last two months everything started going down the drain. First my speed started dropping by half, then all of a sudden I've started getting no service. My router is fine (checked it 10 times), signal is full (5 bars) and all points to either problem with your tower or you've added more LTE users in my area than there is capacity available.<br /> <br /> Either way I expect Telkom to sort my issues ASAP as I don't intend to pay a grand per month for non-existent LTE service. I've taken this capped service as I was under impression I am not going to be shaped or affected once you start adding un-capped LTE users but that certainly doesn't seem to be the case?</p>