Cant upgrade after 21 months

After a very big and lengthy fight and a lot of helo peter complaint telkom eventually resolved my original problem!<br> <br> now the problem is the way they have fixed it was to cancel my contract and re issue it but obviously its gone change my upgrade date which they promised will not be a problem i can just go to the store and upgrade as always,<br> <br> went in Monday 13 April and nope cant upgrade only in 2016 almost 1 year after my contact original exspierd,<br> its been more than the 72 hours they have to resolve the complaint logged and they have not.<br> <br> I would strongly recomend not to do business whit them as there customer care sucks, unfortuitously for me im using the number for business and cant leave them as i would really consider that