Cant supply what they offered

I recently purchased a line in brackenhurst at times i am getting a 0.00 speed test and at best I see a 0.66, the best speed i get are during the day when no body is home. I have a 2 meg uncapped line and have reported it several times and i get a response of there is no fault. <br> <br> Today i get a call saying the problem is that i am 4.9km away from the exchange and there is nothing that can be done until they upgrade the exchange. So i called to see what they can do and was told there is nothing i can be helped with and cancellations department wants to charge me to cancel the contract. <br> <br> So i am stuck paying for a service I am not getting for 2 years all because i took the deal with better price and free modem and installation. <br> <br> If you want internet at home make sure you know your exchange distance and congestion on the exchange. <br> after chatting to friends in the area it would seem that you dont get half the speed you are paying for. <br> I have a second 2 meg line in a better area that runs at 1.77 acording to speed test but a friend in bracken says his 4 meg line never runs past 1.55...<br> <br> Telkom Maybe you should charge people by the speed they getting. 4 meg = 2 Meg