KW
Ke W

1 reviews | Active since Mar 2016

04 Jul 2019, 18:39

Can't stop roaming on TelkomR even though home network is great.

Constantly roaming on TelkomR...Even at home where normal non roaming Telkom network works great. I switch it back to Telkom and 1 hour later my phone is back on TelkomR. Phoned Telkom twice and got nowhere, was told Telkom R is permanent. Why cant Telkom just get it to roam on Vodacom instead of making a network my phone can't identify as roaming. Please s**** this Telkom R network and go back to MTN or roam directly on Vodacom. Or call this Telkom R network something else so that my phone knows it's not the home network. It's a big deal for me because I purchase lots of Telkom data because it's most cost effective and 25MB roaming data where I don't have Telkom coverage and really need to get online. Also I was told this horrible (like seriously, roaming on your own network, even my phone can't believe this as it keeps chosing Telkom R over Telkom)

Also Monice (*123#) keeps changing and I now have much worse deals where I pay significantly more than R12.50 per GB per month (which is what is offered on the first original deal at R25 for 2GB valid for 30 days). The deal's are supposed to be getting better and better not worse and worse. Now I pay R14.90 per GB and it's only valid for 14 days. (R44.70 for 3GB valid for 14 days) just give me the original offer permanently. If I need more than 2GB I'll buy another 2GB. and so on and so on.

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Replies (1)
KW
Ke W's update19 Nov 2019, 19:12
Reviewer Update
Thankfully telkoms FINALLY fixed this by providing opt out of roaming option. Dial *180# then option # then option 11