Can't recharge

Item: Telkom
Rating: 1
Author: Adriana G

How is it possible that a telecoms provider cannot get their customers to recharge their airtime for 3 days now???? Pathetic

Helpful (0)

Replies (2)

Telkom's replyOfficial

04 Jan 2018, 08:22

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom's reply04 Jan 2018, 08:22

Official

Good Day

Thank you for making contact with us,

We have logged your request for assistance, Your social media reference number: AI***

Please accept our apologies for the inconvenience caused,

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Adriana G's updateReviewer Update

04 Jan 2018, 09:25

Even more ridiculous, it has taken you over 2 weeks just to reply with a useless reference number. Your service levels have dropped dramatically and you are not the company you should be.

Adriana G's update04 Jan 2018, 09:25

Reviewer Update

Even more ridiculous, it has taken you over 2 weeks just to reply with a useless reference number. Your service levels have dropped dramatically and you are not the company you should be.