Cant Reach Call Center to resolve problem

I have been having nothing but nightmares from Telkom. My ADSL has not been working since beginning October 2015 so I cancelled at the end of last year to move on to a supplier that cares about their customers.<br> <br> I cancelled ONLY the ADSL line but Telkom then went and cancelled my landline a few days later. I have been without a landline since 7 January 2016. I cant log a fault as the ADSL issue is still there for some bizarre reason. When I phone the call center I keep getting cut off at exactly 14 minutes every time so I cant log this fault anywhere.<br> <br> Can somebody please just fix this so that I can get my landline back.