VM
Veli M

1 reviews | Active since Apr 2013

24 Aug 2017, 11:49

Can't Provide a Paid Up Letter

I've been trying to receive a paid up letter from telkom for one of my accounts and been given run arounds. At first a case was logged and then close with no paid up letter being sent to me. I then gave them a call asking what happened and the agent told me they will send a direct email to a team lead who will assist and i that I should be receiving the letter in days time. Its been 2 days and still no letter. HELP!!

0
Replies (3)
VM
Veli M's update18 Oct 2017, 10:20
Reviewer Update
2 Months later and still no response
VM
Veli M's update23 Jan 2018, 10:58
Reviewer Update
Still haven't received a response.
VM
Veli M's update14 Dec 2018, 07:34
Reviewer Update
A year letter and Telkom still can't provide me with a paid up letter for my account.