1 reviews | Active since May 2016
cant help properley
my line was out of order and the cables were ******, I have reported the line on the website 66*** on 22.11.17 was repaired in beginning of December, so I checked the December and January account no credit.
so I log unto the Telkom website and speak to a person who does not even respond promptly.Are they working off a script ? where is my credit!!!!!
My line and dsl was out of order from 22.11.17 - to about the 3rd or 4th of december, so once the technitions book off the fault I should get a credit, NO credit...
want my credit
Good day capnien,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day capnien,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Hi capnien,
Dispute *** has been logged for out of order rental credit to be investigated and arranged.
Credit Management will get back to you within 7-14 working days.
Regards
Rafeeqah
Telkom Social Media Team.
Best regards,
Hi capnien,
Dispute *** has been logged for out of order rental credit to be investigated and arranged.
Credit Management will get back to you within 7-14 working days.
Regards
Rafeeqah
Telkom Social Media Team.
Best regards,