CL
Carlos L

1 reviews | Active since Aug 2014

29 Jul 2015, 11:35

Cant help if your a company

Cant help if your a company cant info on whats on or left on your bill <br> after spending over 2 hours on a call to telecom to ask how much min is on the account <br> the land line was not used but no min on ? they cant say ?????? <br> same as last month ???? so i must pay <br> o and sorry we cant give you the mins as we (telecom) don't Know <br> o and sorry you have been paying for 3 months and we billed you for it but i have not used it ?????? <br> we are sorry we cant help you but you must pay us!!!!<br> and the Number we have is belongs to the street name ??????<br>

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Replies (1)
Telkom
Telkom's reply29 Jul 2015, 14:17
Official
Hello Dos SantoCorreia,

Thank you for your post.

Kindly be advised that we are currently liaising with our Accounts Team for further assistance and we will revert back to you with feedback.

Your Social Media reference is SM129567.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo M
Telkom Social Media Team
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